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Security & Privacy

We are committed to protecting your privacy in accordance with the Data Protection Act 1998.

We will not pass your information to 3rd parties except for the sole purpose of shipping your order

Your phone number will only be used in connection with your order and will not be used for any form of marketing

Cookies are needed in relation to your basket and placing orders. If you turn cookies off you will not be able to add items to a basket or place orders

Periodically, we send email newsletters to our mailing list which may include details of new products, new ideas or that contain offer codes and other promotions. You may unsubscribe from the mailing list if you wish by click on the link at the bottom of the newsletter email.

All parts of this site that display personal information are SSL secured

We use paypal and RBSworldpay to process payments please visit their respective websites to view their privacy and security statements

For your security, we can not see your personal payment details such as credit card numbers

If you provide your credit card details to us over the phone for manual processing these details are destroyed immediately after the payment is processed

Visitors to our website

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the Twiddleys websites. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

We use Google Analytics to help analyse use of our website. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Twiddleys LTD.

Twiddleys LTD will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither the ICO nor Google will link, or seek to link, an IP address with the identity of a computer user.